{"id":531,"date":"2026-06-18T10:18:45","date_gmt":"2026-06-18T10:18:45","guid":{"rendered":"https:\/\/luvano-apartments.de\/?page_id=531"},"modified":"2026-08-22T10:58:19","modified_gmt":"2026-08-22T10:58:19","slug":"agb","status":"publish","type":"page","link":"https:\/\/luvano-apartments.de\/en\/agb\/","title":{"rendered":"Terms"},"content":{"rendered":"
\n

Legal<\/p>\n\n\n\n

Terms<\/h1>\n<\/div>\n\n\n\n
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General Terms and Conditions
Luvano Apartments \u2013 Alexander Spalding, Urban Living
Last updated: June 2026. This English translation is provided for convenience only; the German version is legally binding.<\/p>\n\n\n\n

1. Scope and contracting parties<\/strong><\/p>\n\n\n\n

(1) These General Terms and Conditions apply to bookings of furnished apartments for short-term accommodation via the website luvano-apartments.de and via other direct booking channels with the provider Alexander Spalding, Urban Living, Finckensteinallee 46, 12205 Berlin (hereinafter \"Provider\").<\/p>\n\n\n\n

(2) The contracting party is the guest who makes the booking. By completing the booking, the guest accepts these terms.<\/p>\n\n\n\n

(3) Deviating terms of the guest apply only if the Provider has expressly agreed to them in writing.<\/p>\n\n\n\n

2. Conclusion of contract<\/strong><\/p>\n\n\n\n

(1) The presentation of the apartments on the website does not constitute a binding offer. By submitting the booking, the guest makes a binding offer to conclude an accommodation contract.<\/p>\n\n\n\n

(2) The contract is concluded upon the Provider's booking confirmation, at the latest upon provision of the access details to the apartment.<\/p>\n\n\n\n

3. Prices and payment<\/strong><\/p>\n\n\n\n

(1) The prices stated at the time of booking apply. They include statutory VAT and the accommodation tax of the City of Magdeburg.<\/p>\n\n\n\n

(2) Any final cleaning fee, if shown, is charged once per stay in addition.<\/p>\n\n\n\n

(3) The total amount is due upon booking and must be paid using the payment methods offered. Access to the apartment requires receipt of full payment.<\/p>\n\n\n\n

4. Cancellation and no-show<\/strong><\/p>\n\n\n\n

(1) The guest may cancel the contract in accordance with the following deadlines. The decisive factor is the Provider's receipt of the cancellation in text form.<\/p>\n\n\n\n

(2) The amount refunded depends on the time of cancellation: for cancellations up to 30 days before the arrival date, 100% of the total price is refunded. For cancellations up to 14 days before the arrival date, 50% of the total price is refunded. For later cancellations or no-shows, there is no entitlement to a refund; the agreed total price becomes due.<\/p>\n\n\n\n

(3) The Provider will credit saved expenses and income from re-letting the apartment for the cancelled period. The guest remains entitled to prove that the Provider incurred no damage or less damage.<\/p>\n\n\n\n

(4) For bookings made via a booking platform (e.g. Airbnb, Booking.com), the cancellation terms displayed there at the time of booking take precedence.<\/p>\n\n\n\n

5. Check-in, check-out and stay<\/strong><\/p>\n\n\n\n

(1) Check-in is contactless via a digital locking system or a key box. Access details are sent in good time before arrival.<\/p>\n\n\n\n

(2) Check-in and check-out times are stated in the booking confirmation. A late check-out without prior agreement may incur an additional daily charge.<\/p>\n\n\n\n

(3) In the event of late arrival, the Provider remains entitled to the full price. The guest must give timely notice of a late arrival.<\/p>\n\n\n\n

6. Number of guests and use<\/strong><\/p>\n\n\n\n

(1) The apartment may only be used by the number of persons stated at the time of booking. Only persons named to the Provider may stay overnight.<\/p>\n\n\n\n

(2) Handing over the apartment to third parties, subletting and any commercial use are not permitted without the Provider's prior written consent.<\/p>\n\n\n\n

7. Guest obligations and house rules<\/strong><\/p>\n\n\n\n

(1) The guest undertakes to treat the apartment and its furnishings with care.<\/p>\n\n\n\n

(2) The following rules apply: no smoking in any indoor areas, observance of statutory quiet hours (10:00 pm to 7:00 am), no parties or events, pets only with the Provider's prior consent.<\/p>\n\n\n\n

(3) The guest must report any noticeable defects or damage to the Provider without delay.<\/p>\n\n\n\n

8. Extraordinary termination by the Provider<\/strong><\/p>\n\n\n\n

(1) The Provider is entitled to terminate the contract without notice for good cause, in particular if the guest, despite a warning, seriously violates the house rules, occupies the apartment with more than the agreed number of persons, holds a party or event, or seriously endangers or disturbs the apartment or other residents.<\/p>\n\n\n\n

(2) In serious cases, for example if the apartment or third parties are endangered, a warning is not required.<\/p>\n\n\n\n

(3) In the event of justified extraordinary termination, the Provider may have the apartment vacated by the guest. There is no entitlement to a refund of the price for the remaining duration of the stay. Further claims for damages remain unaffected.<\/p>\n\n\n\n

9. Guest liability and damage<\/strong><\/p>\n\n\n\n

(1) The guest is liable in accordance with statutory provisions for all damage culpably caused by the guest, fellow travelers or persons admitted to the apartment by the guest.<\/p>\n\n\n\n

(2) Damage to inventory, furniture or furnishings must be reported to the Provider without delay. The guest compensates the actual damage, including the costs of repair or equivalent replacement and any loss of use if the apartment temporarily cannot be rented out as a result of the damage.<\/p>\n\n\n\n

(3) If the guest causes cleaning effort beyond the usual final cleaning due to severe soiling, this will be charged according to the actual effort. A flat minimum amount of 150 euros is agreed for an extraordinary special cleaning; the guest remains entitled to prove that less or no damage was incurred.<\/p>\n\n\n\n

(4) In the event of intentional or grossly negligent damage to the furnishings (vandalism), violation of the smoking ban or unauthorized overcrowding, a contractual penalty of 250 euros becomes due; the right to claim actual damage exceeding this amount remains unaffected. The contractual penalty will be credited against any further claim for damages.<\/p>\n\n\n\n

(5) If a key or access code provided is lost through the guest's fault, or the locking system is damaged, the guest bears the costs of replacement and, if necessary, of replacing the locking system.<\/p>\n\n\n\n

10. Provider liability<\/strong><\/p>\n\n\n\n

(1) The Provider is liable without limitation for intent and gross negligence and for injury to life, body or health.<\/p>\n\n\n\n

(2) In the event of slightly negligent breach of essential contractual obligations (cardinal obligations), liability is limited to the foreseeable damage typical for this type of contract. Otherwise, liability for slight negligence is excluded.<\/p>\n\n\n\n

(3) The Provider is liable for items brought in by the guest only in accordance with statutory provisions. Guests are advised to store valuables securely.<\/p>\n\n\n\n

11. Force majeure and unusability<\/strong><\/p>\n\n\n\n

(1) If the apartment becomes temporarily or permanently unusable due to circumstances for which the Provider is not responsible (e.g. water damage, fire, power outage, official order), the Provider is entitled to offer the guest an equivalent replacement apartment.<\/p>\n\n\n\n

(2) If equivalent replacement accommodation is not possible or the guest declines it, the contract is cancelled and amounts already paid for the unusable period are refunded. Further claims by the guest are excluded unless the Provider is at fault.<\/p>\n\n\n\n

12. Lost property<\/strong><\/p>\n\n\n\n

Items left behind will be forwarded at the guest's request against reimbursement of shipping costs. They are kept for a maximum of three months.<\/p>\n\n\n\n

13. Communication<\/strong><\/p>\n\n\n\n

The guest agrees to contract-related communication by email and, where applicable, by text message. This includes the booking confirmation, check-in information and organizational information about the stay.<\/p>\n\n\n\n

14. Data protection<\/strong><\/p>\n\n\n\n

The Provider processes the guest's personal data exclusively for contract performance and within the scope of legal requirements. Details are set out in the privacy policy on the website.<\/p>\n\n\n\n

15. Final provisions<\/strong><\/p>\n\n\n\n

(1) The law of the Federal Republic of Germany applies.<\/p>\n\n\n\n

(2) Should any provision of these terms be invalid, the validity of the remaining provisions remains unaffected.<\/p>\n\n\n\n

(3) The place of performance is the location of the respective apartment.<\/p>\n<\/div>","protected":false},"excerpt":{"rendered":"

Rechtliches AGB Allgemeine Gesch\u00e4ftsbedingungenLuvano Apartments \u2013 Alexander Spalding, Urban LivingStand: Juni 2026 1. Geltungsbereich und Vertragspartner (1) Diese Allgemeinen Gesch\u00e4ftsbedingungen gelten f\u00fcr die Buchung m\u00f6blierter Apartments zur kurzzeitigen Beherbergung \u00fcber die Website luvano-apartments.de sowie \u00fcber sonstige Direktbuchungswege beim Anbieter Alexander Spalding, Urban Living, Finckensteinallee 46, 12205 Berlin (nachfolgend Anbieter). (2) Vertragspartner ist der Gast, der […]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"page-no-title","meta":{"footnotes":""},"class_list":["post-531","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/luvano-apartments.de\/en\/wp-json\/wp\/v2\/pages\/531","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/luvano-apartments.de\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/luvano-apartments.de\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/luvano-apartments.de\/en\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/luvano-apartments.de\/en\/wp-json\/wp\/v2\/comments?post=531"}],"version-history":[{"count":7,"href":"https:\/\/luvano-apartments.de\/en\/wp-json\/wp\/v2\/pages\/531\/revisions"}],"predecessor-version":[{"id":601,"href":"https:\/\/luvano-apartments.de\/en\/wp-json\/wp\/v2\/pages\/531\/revisions\/601"}],"wp:attachment":[{"href":"https:\/\/luvano-apartments.de\/en\/wp-json\/wp\/v2\/media?parent=531"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}